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FAQ

General

Subscribing to the Newsletter will give you the opportunity to receive a preview of information on new courses published or outgoing and is a preferential channel for receiving Discounts and Vouchers.

Courses

On the course page, in the sidebar, the “Add to Cart” button is visible. By clicking on this button it will be possible to enroll for the course.

Outside Italy it is not possible to enroll offline for a courses using the downloadable Registration Form and paying by Bank Transfer. You will be able to immediately access the courses in e-Learning mode.

If on the course page, in the sidebar, the wording “Not Guaranteed Edition” is visible, it means that enrollments are accepted and that the quorum od enrollments for the activation of the course has not been reached for the moment.

Conversely, if the wording “Guaranteed Edition” is visible, it means that the quorum of enrollments has already been reached and therefore the course will start regularly.

If the quorum of enrollments for a course is not reached within 7 days from the beginning of the course, it cannot be activated.

In the case of Regulated Training courses, this quorum of enrollments must be reached within 10 days from the beginning of the course.

e-Commerce

If a course is not activated, the Academy will contact the subscribers giving the possibility to access a subsequent session (if any) or to be reimbursed.

It is possible to purchase courses directly online with credit and debit cards belonging to the Visa, Mastercard or American Express circuits or using the Apple Pay and Google Pay Wallets.

Outside Italy it is not possible to purchase courses offline using the downloadable Registration Form and paying by Bank Transfer. You will be able to immediately access the courses in e-Learning mode.

It is possible to withdraw from enrollment in a course within 10 days of signing up by sending a registered letter with acknowledgment of receipt addressed to the registered office of the Academy located in Via Magna Grecia n ° 117 – 00183 Rome (RM), Italy.

In the case of courses in Classroom or synchronous Online mode, it is possible to unsubscribe from a course up to 7 days from its beginning. The limit is extended to 10 days from its start in the case of Regulated Training courses.

In the case of courses in e-Learning mode, it is possible to unsubscribe only if no access has been made to the course purchased.